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Hey everyone, I’m really confused and worried. I recently signed up for a health insurance plan with a company called “Innovative Partners” after finding them online when I was looking for marketplace insurance. The person on the phone made it sound good, but now I’m seeing a lot of people online saying they are a scam. For example, one user said they spent months trying to cancel their insurance from May/June 2024 and still got charged. Another person mentioned they were owed hundreds of dollars in reimbursement that they never received. I’m starting to think I made a huge mistake. Has anyone else had experience with them?
I had a terrible time with them too. I called to cancel, and they asked for my SSN to provide documents. Because I didn’t give it, they kept calling, texting, and emailing me for weeks asking for payment. It felt really scammy.
You’re not alone. I had to actually change my entire bank account and cards just to stop them from trying to bill me, even after I had confirmation of cancellation four times. It was such a hassle.
Listen to me, do NOT expect them to cover much. Someone else said they will “BARELY cover any kind of medical payment”. This makes me think I’m paying for nothing.
I saw so many other posts about this! There’s one titled “Innovative partners scam” and another called “Scammed by Innovative Partners” and even “Innovative partners (Multi Plan) SCAM!!!”. The sheer number of these titles is a huge red flag.
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