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I’m dealing with them too. They deducted fees for three months, around $1000, but didn’t pay for my doctor visit or any medical orders. Then they claimed it was because I used the plan before a “30-day waiting period,” even though their agent told me I could use it right away.
Someone else mentioned that when you look at your bill, only about 40% goes to the actual insurance, and a massive 60% is for “membership cost”. That sounds like a huge waste of money.
After I realized it was a scam, I emailed them to cancel within their supposed 30-day cancellation window. But then they directed me to the same people who scammed me in the first place. It feels like they have no intention of actually letting people cancel.
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